AI Support Desk

The support agent resolves questions from your knowledge base, the triage agent routes what's left to the right person, WhatsApp/SMS covers mobile customers, and the knowledge assistant gives your human agents instant answers.

Agents in this bundle (4)

• 24/7 Customer Support Agent — Resolves customer questions instantly using your own knowledge base.
• Ticket Triage & Routing Agent — Reads, tags, prioritises and routes every support ticket the moment it arrives.
• WhatsApp & SMS Agent — Serves and sells to customers on WhatsApp and SMS — the channels they actually read.
• Internal Knowledge Assistant — Your team asks anything; it answers from your documents with sources.

Best for

Any business with growing support volume or after-hours customers.

How it's delivered

The agents share one knowledge base, one dashboard and one set of handover rules, so they work as a team rather than separate tools. Typical go-live: about 21 working days. Swap any agent in or out — every bundle can be customised.